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E-commerce resource
9 Service Desk Questions to Ask for Extra Insights
Our most commonly asked questions for service desk employees.
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9 Service Desk Questions to Ask for Extra Insights
In de handleiding vind je:
Many companies are sitting on a goldmine within their own business without realizing it. Service desk employees hold a wealth of information about (potential) customers. They know what questions, doubts, and uncertainties customers have, what often goes wrong, what goes well, the words customers use to describe problems, and how they address doubts and uncertainties.
We’ve created a list of 9 questions you can use in a conversation or survey to uncover these valuable insights.
Polaris Growth is a CLV e-commerce agency. We support ambitious online stores with: Klaviyo CRM, conversion optimization, data & analytics and ecommerce strategy.
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